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Returns Policy
At TNTech.ca, we strive to provide our customers with high-quality products and exceptional service. Due to the nature of our business, we do not accept returns on any products purchased through our website. Please review the following policy carefully before making a purchase:
No Returns Policy
- All sales are final. Once an order has been placed and processed, it cannot be returned or refunded.
- We do not accept returns for reasons including, but not limited to: buyer’s remorse, incorrect product selection, or change of mind.
Defective or Damaged Items
If you receive a defective or damaged product, please contact our customer support team within 7 days of receiving your order. We will work with the manufacturer or supplier to address the issue and find an appropriate resolution, which may include:
- A replacement product (if available)
- Manufacturer warranty assistance
- Technical support for troubleshooting
Order Cancellations
- Orders cannot be canceled once they have been processed and shipped.
- If you need to make changes to an order, please contact us immediately at [customer support email]. We will do our best to accommodate your request, but changes are not guaranteed.
Warranty Support
For products covered under a manufacturer’s warranty, customers must directly contact the manufacturer for warranty claims or service requests. TNTech.ca is not responsible for warranty service but will provide guidance on how to proceed with the manufacturer.
Contact Us
If you have any questions regarding our return policy, please reach out to our support team at:
- Email: help@tntech.ca
- Phone: 1-800-314-9082
- Business Hours: M-F, 9am-5pm
We appreciate your understanding and thank you for choosing TNTech.ca for your technology needs.